World-Class Service & Support
Curators Of Cutting-Edge Technology Solutions
Are you working with a different dealer, but don’t like the process? Get better, more reliable care from our team of professionals. Learn more below.
The Simply Automated Difference
Get total access to your home whenever you need it the most. Our personalized DIY support app lets you conveniently fix common issues.
Our people are your people — Our expert technicians are on-call to provide quick and efficient solutions to any critical system alert, enabling you to enjoy the ultimate luxury experience at home.
Our Smart Care Plans
Smart home technology systems occasionally experience disruptions. We want to keep things simple and provide support if your systems experience any. From proactive remote monitoring and fixing your system remotely to enabling you to reset your own system easily, we have you covered with our Smart Care Plans for your Sewickley or Shadyside area home.
Our Smart Care Plans
Smart home technology systems occasionally experience disruptions. We want to keep things simple and provide support if your systems experience any. From proactive remote monitoring and fixing your system remotely to enabling you to reset your own system easily, we have you covered with our Smart Care Plans for your Sewickley or Shadyside area home.
Recommended
Silver
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Custom App Control
You will be provided an app that will enable you to fix common issues that may affect your home technology stemming from power & ISP outages -
Discounted Service Rates
If you require on-site service during regular business hours, you will receive a 10% discount on service labor. -
Emergency After Hours On-Site Support
In the event that you have a need for emergency after hours support, were here for you! Billing will be at a Premium After Hours Rate -
Annual System Health Check + Updates
Although not included in this tier, this service is available to all Simply Automated clients. Standard service call rates will apply. -
Priority Service
Need on-site service fast? No problem, we will priority schedule your service call to get you taken care of as fast as possible! -
Security Monitoring
Take advantage of our state-of-the-art security monitoring. Add this service to your plan for an additional $39.99/month.
$39/MONTHLY
Gold
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Custom App Control
You will be provided an app that will enable you to fix common issues that may affect your home technology stemming from power & ISP outages -
Discounted Service Rates
If you require on-site service during regular business hours, you will receive a 20% discount on service labor. -
Emergency After Hours On-Site Support
In the event that you have a need for emergency after hours support, were here for you! Billing will be at our Standard Hourly Rate -
Annual System Health Check + Updates
On-site annual service will be performed ensuring that all devices operating to their fullest capability. This service will include all software updates. You will receive a 40% discount for this service -
Priority Service
Need on-site service fast? No problem, we will priority schedule your service call to get you taken care of as fast as possible! -
Security Monitoring
Take advantage of our state-of-the-art security monitoring. Add this service to your plan for an additional $39.99/month.
$59/MONTHLY
Platinum
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Custom App Control
You will be provided an app that will enable you to fix common issues that may affect your home technology stemming from power & ISP outages -
Discounted Service Rates
If you require on-site service during regular business hours, you will receive a 30% discount on service labor. -
Emergency After Hours On-Site Support
In the event that you have a need for emergency after hours support, were here for you! Billing will be at our Standard Hourly Rate -
Annual System Health Check + Updates
On-site annual service will be performed ensuring that all devices operating to their fullest capability. This service will include all software updates. You will receive this service at no charge to you! -
Priority Service
Need on-site service fast? No problem, we will priority schedule your service call to get you taken care of as fast as possible! -
Security Monitoring
Take advantage of our state-of-the-art security monitoring. Add this service to your plan for an additional $39.99/month.
$99/MONTHLY
Smart Care Diamond
Smart Care Diamond is our curated plan for clients with large-scale home automation systems. Our team of experts offer regular maintenance and upgrades, remote access to your system, enhanced security features, built for your home's unique needs.
FAQ
We offer quarterly billing and annual billing via major credit card on file. Annual commitment required for both billing options.
Early termination fees apply. Please reach out to
We accept Checks and ACH Debit. We also accept Visa, Mastercard, Discover, and American Express.
- Control4 Home Automation System with an active internet connection. System must be equipped with a minimum of EA Series controllers running 3.0+ OS
- Non Control4 systems with a minimum of OvrC remote management equipment
- Security Systems monitored by Simply Automated
- Once we determine your systems eligibility, we will conduct a short onboarding process to ensure you receive the full
benefits of our Smart Care Plans.
- Security Systems Enrolled in Smart Care MUST be monitored by Simply Automated
- 36 month commitment required for all security accounts. Early termination fees apply. Please contact
ap@sapgh.com for further questions
Contact us at
Service Hours:
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Standard Service Hours (Remote & On-Site): 9:00am - 5:00pm
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Remote After-Hours Service: 5:00pm - 10:00pm
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On-Site After Hours Support: 5:00pm - 10:00pm
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Weekend Service Hours: 9:00am - 10:00pm
Contact Support
Feel free to reach out to us with any questions or inquiries.
Email Support
Phone Support
(412) 343-0348
