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World-Class Service & Support

Curators Of Cutting-Edge Technology Solutions

Invest in our Smart Care plans for your home. We find the value in providing support even after your project is complete – it’s what sets us apart.

Are you working with a different dealer, but don’t like the process? Get better, more reliable care from our team of professionals. Learn more below.

The Simply Automated Difference


DIY Support App

Get total access to your home whenever you need it the most. Our personalized DIY support app lets you conveniently fix common issues.

Emergency Support

Our people are your people — Our expert technicians are on-call to provide quick and efficient solutions to any critical system alert, enabling you to enjoy the ultimate luxury experience at home.

System Monitoring
Our remote monitoring staff ensures that your system is running optimally and works to resolve any potential issues that arise.

Annual System Updates
We ensure that your system is always on the most current version of software so that you can take advantage of the newest features available and eliminate any potential bugs.

Priority Scheduling
Enjoy the luxury of priority service with same or next-day scheduling for faster support and peace of mind.

Annual Tech Reviews
We audit and maintain your technology through an annual on-site check up to proactively resolve issues and ensure a reliable system.

Our Smart Care Plans

Smart home technology systems occasionally experience disruptions. We want to keep things simple and provide support if your systems experience any. From proactive remote monitoring and fixing your system remotely to enabling you to reset your own system easily, we have you covered with our Smart Care Plans for your Sewickley or Shadyside area home.

Our Smart Care Plans

Smart home technology systems occasionally experience disruptions. We want to keep things simple and provide support if your systems experience any. From proactive remote monitoring and fixing your system remotely to enabling you to reset your own system easily, we have you covered with our Smart Care Plans for your Sewickley or Shadyside area home.

Recommended

Silver

  • Custom App Control
    You will be provided an app that will enable you to fix common issues that may affect your home technology stemming from power & ISP outages
  • Discounted Service Rates
    If you require on-site service during regular business hours, you will receive a 10% discount on service labor.
  • Emergency After Hours On-Site Support
    In the event that you have a need for emergency after hours support, were here for you! Billing will be at a Premium After Hours Rate
  • Annual System Health Check + Updates
    Although not included in this tier, this service is available to all Simply Automated clients. Standard service call rates will apply.
  • Priority Service
    Need on-site service fast? No problem, we will priority schedule your service call to get you taken care of as fast as possible!
  • Security Monitoring
    Take advantage of our state-of-the-art security monitoring. Add this service to your plan for an additional $39.99/month.

$39/MONTHLY

Gold

  • Custom App Control
    You will be provided an app that will enable you to fix common issues that may affect your home technology stemming from power & ISP outages
  • Discounted Service Rates
    If you require on-site service during regular business hours, you will receive a 20% discount on service labor.
  • Emergency After Hours On-Site Support
    In the event that you have a need for emergency after hours support, were here for you! Billing will be at our Standard Hourly Rate
  • Annual System Health Check + Updates
    On-site annual service will be performed ensuring that all devices operating to their fullest capability. This service will include all software updates. You will receive a 40% discount for this service
  • Priority Service
    Need on-site service fast? No problem, we will priority schedule your service call to get you taken care of as fast as possible!
  • Security Monitoring
    Take advantage of our state-of-the-art security monitoring. Add this service to your plan for an additional $39.99/month.

$59/MONTHLY

Platinum

  • Custom App Control
    You will be provided an app that will enable you to fix common issues that may affect your home technology stemming from power & ISP outages
  • Discounted Service Rates
    If you require on-site service during regular business hours, you will receive a 30% discount on service labor.
  • Emergency After Hours On-Site Support
    In the event that you have a need for emergency after hours support, were here for you! Billing will be at our Standard Hourly Rate
  • Annual System Health Check + Updates
    On-site annual service will be performed ensuring that all devices operating to their fullest capability. This service will include all software updates. You will receive this service at no charge to you!
  • Priority Service
    Need on-site service fast? No problem, we will priority schedule your service call to get you taken care of as fast as possible!
  • Security Monitoring
    Take advantage of our state-of-the-art security monitoring. Add this service to your plan for an additional $39.99/month.

$99/MONTHLY


Smart Care Diamond

Smart Care Diamond is our curated plan for clients with large-scale home automation systems. Our team of experts offer regular maintenance and upgrades, remote access to your system, enhanced security features, built for your home's unique needs.

FAQ

Payment Options

We offer quarterly billing and annual billing via major credit card on file. Annual commitment required for both billing options.

Early termination fees apply. Please reach out to This email address is being protected from spambots. You need JavaScript enabled to view it. for more information on billing and cancellations.

Payment Methods

We accept Checks and ACH Debit. We also accept Visa, Mastercard, Discover, and American Express.

Qualified Systems
  • Control4 Home Automation System with an active internet connection. System must be equipped with a minimum of EA Series controllers running 3.0+ OS
  • Non Control4 systems with a minimum of OvrC remote management equipment
  • Security Systems monitored by Simply Automated
  • Once we determine your systems eligibility, we will conduct a short onboarding process to ensure you receive the full
    benefits of our Smart Care Plans.
Security Monitoring
  • Security Systems Enrolled in Smart Care MUST be monitored by Simply Automated
  • 36 month commitment required for all security accounts. Early termination fees apply. Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. for further questions

Contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. to add this service for only $39.99 per month.

Service Hours:

  • Standard Service Hours (Remote & On-Site): 9:00am - 5:00pm

  • Remote After-Hours Service: 5:00pm - 10:00pm

  • On-Site After Hours Support: 5:00pm - 10:00pm

  • Weekend Service Hours: 9:00am - 10:00pm

Contact Support

Feel free to reach out to us with any questions or inquiries.

Email Support

Phone Support

(412) 343-0348

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Sewickley Corporate Office
215 Beaver St
Leetsdale, PA 15056

Pittsburgh West
190A Industry Drive
Pittsburgh, PA 15275

Sewickley HQ

215 Beaver St.
Leetsdale, PA 15056

Pittsburgh West

190 Industry Drive
Pittsburgh, PA 15275

412-343-0348

COMING SOON - Sewickley

215 Beaver St.
Leetsdale, PA 15056



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© 2012 - 2023 Simply Automated
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