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World-Class Service & Support

Curators Of Cutting-Edge Technology Solutions

Invest in our Smart Care plans for your home. We find the value in providing support even after your project is complete – it’s what sets us apart.

Are you working with a different dealer, but don’t like the process? Get better, more reliable care from our team of professionals. Learn more below.
Smart Care Plans
Contact Support

The Simply Automated Difference

DIY Support App

Get total access to your home whenever you need it the most. Our personalized DIY support app lets you conveniently fix common issues.

24/7 Support
Our people are your people, no matter the time or day. We make sure you receive the best value and support around the clock.

System Monitoring
Our remote monitoring staff ensures that your system is running optimally and works to resolve any potential issues that arise.

Annual System Updates
We ensure that your system is always on the most current version of software so that you can take advantage of the newest features available and eliminate any potential bugs.

Priority Scheduling
Enjoy the luxury of priority service with same or next-day scheduling for faster support and peace of mind.

Annual Tech Reviews
We audit and maintain your technology through an annual on-site check up to proactively resolve issues and ensure a reliable system.

Our Smart Care Plans

*Our Hours of operation are Monday-Friday 9 AM - 5 PM Excluding National holidays and afterhours
*Custom catered plans available for large scale projects

Monthly Payment Option - payments processed through credit card on file
Annual Payment Option - payment in full by check -receive 5% prompt pay discount

RECOMMENDED

Basic

$29.99
per month

Remote Support 9am - 10pm
Includes 1hr per month, $95/hr after that
billed in 15min increments
via phone, or email
On Site Support 9am - 5pm
$155/hr  
On Site Support After Hours/Weekends 
$310/hr
Scheduled System Maintenance and Updates
$155/hr 
Alarm Monitoring
Billed 
Control4 Remote Access (4sight) 
Billed
SA Client APP 
Included

 

Essential

$99.99
per month

Remote Support 24/7/365
Included
via phone, text, chat, or email
On Site Support 9am - 5pm
$99/hr 
On Site Support After Hours/Weekends
$199/hr 
Scheduled System Maintenance and Updates
Annual  
Alarm Monitoring 
Billed
Control4 Remote Access (4sight)
Billed 
SA Client APP 
Included
Priority Scheduling
Included

 

Enhanced

$199.99
per month

Recommended Plan
Remote Support 24/7/365 
Included
via voice, text, chat, or email
On Site Support 9am - 5pm
$99/hr
On Site Support After Hours/Weekends 
$199/hr
Scheduled System Maintenance and Updates
Bi-annual
Alarm Monitoring 
Included
Control4 Remote Access (4sight) 
Included
SA Client APP 
Included
Priority Scheduling
Included

 

Contact Support

Feel free to reach out to us with any questions or inquiries.

Email Support

Phone Support

(412) 343-0348

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Pittsburgh West
190 Industry Drive
Pittsburgh, PA 15275

Pittsburgh East
5549 Old William Penn
Hwy, Suite 100
Export, PA 15632

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HTA Certified Estate
Pittsburgh West

190 Industry Drive
Pittsburgh, PA 15275

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Pittsburgh East

5549 Old Wm. Penn Hwy
Export, PA 15632

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412-343-0348
HTA Certified Estate
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© 2012 - 2022 Simply Automated
Sitemap | Privacy Policy